Shipping & Delivery

We offer Free Worldwide Shipping on ALL ORDERS!

Express Shipping is available at different quotes, averaging on $20 USD with particular cases of up to $40 USD.

We instantly process all orders within 24 to 48 hours with exception in busy seasons where processing your order may take up to 7 days.

As we are global distributor, international orders usually take from 12 to 20 business days and in some occasions up to 60 days depending on our production availability and warehouse location of each product in particular.

In case your order exceeds the 60 days limit we will refund you the full amount!

If you do not get an order confirmation email briefly after you place your order, please contact us at pawsome.customerservice@gmail.com and we will investigate your case immediately.

Do not worry at any case, our excellent customer service department will attend you with personal care until your order has arrived to you.

If you would like to cancel your order you must cancel BEFORE we ship your items.

Please note that we do not ship on Saturdays, Sundays or holidays. While we will do all we can to ensure your order is delivered on time.

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⇨ HOW DO I KNOW IF MY ORDER HAS SHIPPED?

Once your order has been shipped, you will receive an email confirming the shipping status. In most cases we will provide you with a tracking code whereas in orders of low value we take the responsibility of removing it in order to ensure low shipping costs.